Contact & Support
We're here to help. Reach out to us directly, and we'll respond fast.
Reach the Right Team
Whether you're adopting, purchasing, arranging shipping, or need help with an existing order — we respond fast, every business day.
Adoption Team
adopt@petcenterco.comAdoption inquiries, applications, and post-adoption support.
Sales Team
sales@petcenterco.comPet availability, pricing, and purchase inquiries.
Support Team
support@petcenterco.comGeneral support, shipping, health claims, disputes.
Send Us a Message
Have a question or need immediate assistance? Fill out the form below and we'll get back to you within 24 hours.
Business Hours
Our team operates Monday–Friday, 9am–6pm ET. Emails sent on weekends or holidays are answered the next business day.
Protect Yourself — How to Verify You're Talking to Pet Center
Pet-related scams are unfortunately common online. Here's how to confirm you're communicating with the real Pet Center:
- Our official website is petcenterco.com
- Our emails always end in @petcenterco.com
- We never request payment via gift cards, Zelle, Western Union, or cryptocurrency
- We always provide an itemized invoice before any payment is due
Suspicious contact? Email support@petcenterco.com immediately with screenshots.